Agency Operations Manager
Hi I’m Luz Martinez. As a Agency Operations Manager, I am the first point of contact for the service of policy operations. I help with the execution of risk planning and protection through all lines of insurance. The foundation of my role with Centric Risk, is essentially supporting families on a really bad day.
As a University of Houston alum with a bachelor’s degree in Economics and Finance, I was interested in the world of data. With a love for numbers, problem solving, and critical thinking, Centric was an opportunity to utilize my technical skills and apply them to real world problems all while helping families. I hope to create and maintain a positive and welcoming client experience, as well as helping individuals achieve their personal goals.
I am passionate about giving back to my community and helping others. I’m an advocate and volunteer for women shelter groups and immigration shelters. When I’m not working, I enjoy working out, the outdoors, reading a good book, and traveling.
Getting To Know Luz
My favorite quote is
You will either step forward into growth,
or back into safety.
My hidden talent
I am a very good event/party planner.
From balloon arrangements
to DYI projects,
I can really do it all –
and on a budget!
I was in born in Chihuahua, Mexico. I'm fluent in Spanish and English and conversational in German.
My favorite food
fresh seafood or authentic Mexican food.
In my free time, you can find me
spending time outdoors,
working out, or spending time with my family.